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Privacy Policy

Our Contact Details

 

Simon Hollis Limited  

156 Murray Road  

Greystones  

Sheffield  

S11 7GH  

Telephone: 07947 255 270  

Email: surveying@simonhollis.com  

Website: www.simonhollis.com  

The Type of Personal Information We Collect  

We currently collect and process the following information:  

  • First and second name(s)  

  • Address(s)  

  • Telephone number(s)  

  • Email address(s)  

How We Get the Personal Information and Why We Have it  

All of the personal information that we collect is provided to us directly by you for one of the  following reasons:

 

Correspondence related to a Simon Hollis Limited instruction for example a survey,  consultation or property visit.  

We also receive personal information indirectly from the following sources in the following  scenarios:  

Details provided by purchasers/prospective purchasers, estate agents, managing agents, letting agents, contractors, surveyors, solicitors and other professionals. These details are used for purposes relating to a Simon Hollis Limited instruction.  

We use and share the information provided to us in order to:  

  • Correspond with clients, property owners, tenants, estate agents, managing agents,  contractors, surveyors, solicitors and other professionals about the instruction. 

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for  processing this information are:  

  • Your consent. You are able to remove your consent at any time. You can do this by contacting Simon Hollis Limited via email at surveying@simonhollis.com.  

  •  We have a contractual obligation.  

  •  We have a legitimate interest.  

How We Store Your Personal Information

We keep you information securely stored in a password protected computer which is also backed up to Google Drive.  

We keep information indefinitely to allow us to undertake conflict of interest checks that are required by the Royal Institution of Chartered Surveyors.  

Your Data Protection Rights

Under data protection law, you have rights including:  

  •  Your right of access - You have the right to ask us for copies of your personal information.  

  •  Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.  

  •  Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.  

  •  Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.  

  •  Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.  

  •  Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.  

  •  You are not required to pay any charge for exercising your rights. If you make a request,  we have one month to respond to you.  

 

Please contact us at surveying@simonhollis.com if you wish to make a request. 

How to complain  

 

If you have any concerns about our use of your personal information, you can make a  complaint to us at surveying@simonhollis.com.  

You can also complain to the ICO if you are unhappy with how we have used your data.  

The ICO’s address:  

Information Commissioner’s Office  

Wycliffe House  

Water Lane  

Wilmslow  

Cheshire  

SK9 5AF  

Helpline number: 0303 123 1113  

ICO website: https://www.ico.org.uk

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